Payment Method

Luxconcie Payment and Refund Policy

At Luxconcie, we are committed to providing a secure and flexible payment experience for our customers. We accept all major credit and debit cards, including Visa, Mastercard, Discover, and American Express, as well as payments facilitated through PayPal. Please be aware that full payment must be successfully completed before we can initiate the processing and dispatch of your order.

1. Order Processing and Authorization

Upon successful submission of your order, we will conduct a standard authorization check on your chosen payment card to ensure that sufficient funds are available to finalize the transaction. Your card will be charged once this authorization is approved.

The funds secured at this stage serve as a deposit toward the total value of the goods being purchased. Once your order has been fully processed, prepared, and a shipping confirmation email has been sent, the amount paid will be considered the final and full payment for the items listed in the confirmation.

2. Production & Handling Time

As many of our products are curated or hand-crafted to meet high-quality standards, production and handling will only begin after your payment has been confirmed and fully processed. Please refer to our Shipping Policy for estimated delivery timelines.

3. Checkout Procedure

To finalize your payment on luxconcie.com, simply click on the “Proceed To Checkout” or the “PayPal Checkout” buttons. You will then be securely redirected to the external payment-processing interface, where you have the option to pay using either your credit/debit card details or your existing PayPal account.

All transactions are processed via secure, certified payment gateways, and the transaction will typically appear on your credit card statement under our business name or the processor’s name.

4. Refund Method

In the event of an approved return or cancellation, all refunds will be issued exclusively to the original payment method used for the purchase (PayPal account or credit/debit card). Please allow 3–5 business days for the credit to appear on your statement, depending on your bank’s processing time.

5. Security Assurance (SSL & Data Protection)

We prioritize your security. We guarantee that your credit card information is not processed through or stored on luxconcie.com servers.

• Our website uses SSL (Secure Sockets Layer) encryption to protect your personal data during transmission.
• No payment details are retained or shared with unauthorized third parties.
• We utilize industry-standard encryption and certified payment processors to protect your financial data at all times.

6. Contact Information for Inquiries

If you have any questions, require assistance with a payment, or need to discuss your refund, please ensure you provide your order number and contact us using the information below:

• Store Name: Luxconcie
• Address: 1210 CARROLL AVE, TEXARKANA, TX 75501, UNITED STATES
• Email for Support: support@luxconcie.com
• Customer Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)